Homepage Terms


Terms of delivery:

The Trade License of the PlaySudoku software will be delivered in an electronic form. Based on a payment of the fixed amount, the system will send a confirmation e-mail to the address listed in the order form. The e-mail will include the user name, the license code and a link to the secure download of the product electronic version. The license code is unique and enables the one-time download.  The installation manual you will find in the attachment to the generated e-mail or on the PlaySudoku website: www.playsudoku.eu.

Delivery time:

The electronic license will be distributed at the moment of payment verification.


The payment of the product license will be carried out electronically. Based on the confirmation of a completed order form and selection of the payment method, the customer  will be redirected to a specific on–line payment gateway. The payment methods are:

  • On-line payments via credit cards:
    • Visa
    • Visa Electron
    • Master Card
    • Maestro
    • American Express
  • Payments visa money transferring service:
    • PayPal

The license price follows the current price list, which is listed on the website: www.playsudoku.eu.

Terms of cancellation:

According to the Civil Code of the Czech Republic the buyer has the right to withdraw from the contract within 14 days from receiving the product (a License code of PlaySudoku software). In case of cancellation of the PlaySudoku license, the buyer will send a notice to ARKO-CZ, s.r.o. informing the company about his intention of withdrawing from the contract. The cancellation can be done by sending the e-mail to info@playsudoku.eu or by filling in a cancellation form on the website. The cancellation notice will contain the contact details of the buyer, including his full name or the company´s name (user name) and the license code which is to be cancelled. In addition to that, the purchaser is also obliged to state his account number, to which the transaction amount will be sent. Only a license that has not been used or more precisely, the code has not been used for downloading, the software can be returned. In case of a legitimate complaint about software defects, the buyer is obliged to inform the contact mentioned above about the complaint, including a description of the defect. Consequently, it will proceed upon a valid legislation of the Czech Republic.

Personal data protection:

ARKO-CZ, s.r.o. commits that all personal data obtained throughout any purchase orders on the website www.playsudoku.eu will serve the internal purposes only and will not be given to the unauthorized third parties.

The License Contract:

The License of the PlaySudoku software will be registered under the person who accomplished the product order using the on-line order form. The License cannot be sold or transferred. In order to start up the system, the agreement with the full license version, which will appear during the installation, has to be confirmed.

Language versions of program:

During installation the program automatically selects the language version according to the operating system and in general, it is impossible to install it on one computer more than once independently of the language version.

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